EKA On-Time™
On-Time Delivery™ Isn’t a Feature. It’s the Foundation. EKA On-Time™ delivers end-to-end service level management with AI-powered predictive ETAs, lifecycle visibility, and stakeholder-specific alerts so you deliver on time, every time, at the lowest cost per load.
The Problem
If you cannot deliver on time, it’s game over. You lose the business. You lose the revenue. You lose the relationship. Fifty perfect deliveries don’t matter when the fifty-first misses its window.
The challenge: Most TMS systems treat on-time delivery as a feature, not the foundation. Visibility tools show you where trucks are, but they don’t help you deliver on time. You’re left babysitting dashboards, reacting to delays too late, and managing commitments manually.
The Result
Missed delivery windows. Unhappy customers. Lost contracts. And operational costs that balloon as you throw more people at the problem.
How EKA On-Time™ Works
EKA On-Time™ is built into EKA Omni-TMS™ as the operating system for on-time performance, not a bolt-on visibility tool.
The Foundation: Competitive Advantage = On-Time Delivery at Lowest Cost Per Load
Carriers and brokers who win do two things at once: hit delivery windows consistently and do it at the lowest cost per load. EKA On-Time™ protects both sides of the equation.
Higher on-time rates protect revenue. Lower operational costs protect the margin. You don’t build this by hiring more people to watch dashboards. You build it with intelligent automation.
Why Visibility Alone Fails
Most companies think visibility solves the problem. FourKites, project44, and others show you where freight sits. But knowing a truck's location doesn't guarantee on-time delivery.
Here's why external visibility tools fall short:
- They observe your operation. They don’t run it.
- You bolt them on and get more integration points that break
- Generic alerting treats every load the same way
- Your team still acts on data manually
EKA's approach is different:
Service level management, tracking, workflow automation, and alerting live inside one platform – Omni-TMS: the same platform you use to dispatch loads, manage carriers, and handle billing. When a delay threshold gets breached, the system triggers the right workflow, notifies the right operations and customer contacts, and creates an auditable record automatically.No red dot on a map waiting for someone to notice. Push action that happens automatically.
Full Lifecycle Visibility
Dispatch → Pickup → Detention → Transit → Delivery
On-time delivery depends on managing every phase of a load’s lifecycle, not just the transit leg. The clock starts at dispatch. Delays on the pre-pickup leg compress everything downstream. Detention at pickup eats hours that should belong to transit. Most visibility tools ignore these phases entirely: you end up watching a truck that’s already behind before it hits the road.
EKA On-Time™ tracks each phase:
Pre-pickup
Truck en route to load pickup location
Detention at pickup location
Waiting to load
Transit
En route to delivery
Final delivery
Arrival and unload
Context-aware alerting: A delay of six hours into a three-day haul gets handled differently than a delay of six hours from delivery. Your system should reflect that.
Stakeholder-Specific Alerts
For Trucking Companies
Trucking Companies manage equipment cycles.
Every phase hits your bottom line. Pre-pickup visibility matters because driver utilization depends on knowing where trucks are. Detention at the origin matters because it affects the next load assignment. EKA solution: Full-cycle alerting gives trucking companies the complete picture needed to keep assets moving and plan the next dispatch.
For Brokers
Brokers manage commitments, not assets.
You care about one question: Will this load be delivered on time? A truck falling behind twelve hours into a three-day haul usually has time to recover. Waking someone up at 2 AM for a self-correcting problem trains your team to ignore alerts. EKA solution: Set exception alerts for the final 24 hours before delivery: the window where delays become real problems requiring intervention. Everything before that stays quiet.
EKA On-Time™ lets you:
Personalized Service Level Management
Configure by shipper load, lane, freight type, and severity. Not all loads are equal. A high-value customer with tight delivery windows needs different monitoring than a long-haul load with flexible timing.
Easy to Use for All Freight Service Types
EKA On-Time™ works for local, regional, and OTR or long-haul operations across trucking companies, brokers, 3PLs, distributors, and manufacturing companies— handling both no-stop and multi-stop deliveries with equal ease. Whether spot loads or contracted freight, EKA enables personalized configuration for each shipper load based on customer service level requirements.
AI-Powered Predictive ETAs
Live traffic, weather, ELD, and GPS data continuously update arrival times. Your team stops guessing and starts knowing. EKA calculates updated ETAs continuously and applies the right alerting logic based on where the load sits in its lifecycle.
Fewer missed windows
Better OTIF (On-Time In-Full) scores
Less time on damage control
Proactive customer communication
Automated Execution and Load Delay Notification Workflow
Automatically monitor shipments, compare progress against configurable thresholds, and alert the right operations and shipper people for delays at the right time.
Telematics-based truck/load tracking
Highest quality AI-driven routing and ETA prediction outcomes
Targeted operations and customer automated workflows around delay notifications and exception management
What EKA On-Time™ Delivers
Configurable SLA Management
Set thresholds by load, lane, freight type, and severity. Define notifications and escalation paths.
All-in-One System
Personalized setup for each shipper load lives inside EKA Omni-TMS™, not bolted on. No integration sprawl.
End-to-End Lifecycle Visibility
Track pre-pickup, detention, transit, and delivery with context-aware alerting.
High-Quality Predictive ETAs
AI-driven ETAs using traffic, weather, ELD, and GPS data.
Live Telematics Integration
Connect with Motive, Samsara, and other providers without heavy IT work.
Automated Workflows
Activity Monitoring System flags missed deadlines and errors before they become service failures.
Analytics & Reporting
Real-time operations exception reporting by load. Flexible on-time service level delivery compliance reports by shipper, driver, lane, etc. Dashboards show OTD and OTIF rates. Historical trends and carrier scorecards enable honest performance conversations.
Fast Deployment
Cloud-native architecture. Most teams go live in 2-3 weeks.
Why EKA On-Time™ vs. External Visibility Tools
External Visibility Tools:
- Bolt-on integrations
- Generic alerting for all load
- Observes operations, doesn't run them
- Manual action required
EKA On-Time™:
- Built into EKA Omni-TMS
- Personalized alerts by load, lane, and stakeholder
- Automated workflows trigger action
- Push notifications with escalation paths
- Cost-efficient, relevance-based monitoring
The Impact
Competitive advantage comes from delivering on time at the lowest cost per load. That requires an all-in-one integrated system that:
- Personalizes each shipper load by the severity of service
- Automates workflows
- Manages the full lifecycle from dispatch to delivery
- Sends relevant alerts to the right people at the right time
Visibility alone won’t get you there.
Pricing & Implementation
Recurring Monthly Pricing: Cents per load based on average number of tracking and delay monitoring frequency in minutes. Competitive pricing. Volume discounts available based on the total number of loads processed for on-time delivery service management in a month. One-Time Fee: $150 to $500 for initial setup and training, depending on company size. Implementation Timing: 2-3 weeks from kickoff to live processing. Expected ROI: Less than one year.
Ready to Deliver On Time, Every Time?
EKA On-Time™ is live and ready to deploy. Built for midsize carriers and brokers who are stuck between enterprise software that takes years to deploy and lightweight tools that can’t scale. If you’re done losing business you should’ve kept or gained, reach out to us.